FREQUENTLY ASKED QUESTIONS

You've got questions?

We've got answers.

The weather looks awful during our scheduled shoot! What can you do to help?

Don't worry, we're prepared for harsh weather and have options available for you.

  1. Cloudy Days - Stay prepared for your shoot, as we can still make your property look great with sky replacements.
  2. Light Drizzle - We are happy to continue with our shoot utilizing sky replacements to create sunny skies.
  3. Downpour - We can split the shoots into 2 days - Interiors while its raining, and exteriors another day. (*The interior shoot will be billed as a full shoot and the following exterior shoot will be billed separately; $60.)
  4. I need this listed today! -  If the property needs listed ASAP we are happy to continue our photo shoot rain or shine.
  5. Reschedule for another day - We are happy to reschedule for another day, but please don’t rely on the weather forecast for final judgment until the night before our shoot.

How can I make our house look its best?

Remove Clutter! - Be sure to only leave decorative items to be seen around your home.

LIVING SPACES

  • Remove kids toys, personal photos, remote controls
  • Hide cords and wires as best as you can
  • Fluff and rearrange cushions and pillow

KITCHEN

  • Clear countertops of small appliances, paper towel, mail, etc.
  • Clear refrigerator of everything (magnets, photos)
  • Clear the sink of all sponges and cleaning supplies
  • Hide the Trashcan
  • Hide Pet food/water bowls

BEDROOMS

  • Remove photos
  • Make bed and fluff pillows
  • Smooth out wrinkles on linens
  • Remove clutter from nightstands and dressers, leave only lamps and decor
  • Hide cords and wires

BATHROOMS

  • Put toilet seat down!
  • Clear off countertops of toothbrushes, hair products, etc.
  • Remove shampoos, soaps, and products from showers & tubs
  • Use only clean, unused towels

Here are some common concerns...

Will you assist if the house isn't ready?

  • We want your property to look spectacular, but we do not operate as a cleaning service.  We will be happy to help move things around and to make your home looks its best, but please don’t expect us to do any heavy lifting or major cleaning to make the room photo worthy.
  • If the house isn’t photo ready by our arrival time we may have to charge a same day cancellation fee to reschedule.

How long will it take to photograph my property?

  • Generally, real estate photo shoots take 30 min. to 1 hour from the time we arrive on site. The biggest factor is the size of the property.

How long will it take to photograph my property?

  • You can expect 24 hour delivery time for real estate photography. Images will land in your email the evening following the scheduled day of our shoot.
  • For example: If our shoot was Monday morning you will receive images Tuesday evening.
  • Video Work will require 24-48 hours for editing.

Things you should know...

Larger Properties

  • Larger properties require more time to photograph and edit to achieve our signature look.
  • For Properties over 6000 Sq. Ft. or any custom requests, please reach out to us directly or include your comments at the bottom of our booking section.

Service Area/ Travel Fees

  • A small fee will be applied if the property is outside of the following counties: Seminole, Orange, Lake, Osceola, Volusia, and Brevard.
  • Please contact us for an estimate. 

Cancellations/No Access Fee

  • Please be prepared and have the property ready upon arrival. Life happens, we understand, and will be flexible to accommodate.
  • However, a fee of $60 will be assessed if notice is not given 2 hours upon arrival at our scheduled time.
  • This includes delays caused by contractors and cleaning crews working during our scheduled shoot.

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